Last updated: August 19, 2026
These Terms & Conditions apply to purchases made through Garden Above the City at gardenabovethecity.com.
By placing an order through this website, you agree to these Terms & Conditions.
1. About Us
Garden Above the City sells digital gardening publications, including downloadable e-books.
The seller is a private limited company registered in the United Kingdom.
Contact email:
2. Digital Products
The products sold through this website are digital products supplied electronically.
No physical product will be shipped unless expressly stated otherwise on the relevant product page.
Digital products may be supplied in formats such as PDF, EPUB, or other file formats specified on the product page.
3. Product Information
We make reasonable efforts to ensure that product descriptions, images, prices, and other information are accurate.
Minor differences in appearance may occur depending on the device, software, screen settings, or e-reader used by the customer.
Customers are responsible for ensuring that their device and software can open the file formats specified before purchasing.
4. Prices and Payment
Prices are displayed in the currency shown on the website at the time of purchase.
Payment must be completed before access to a paid digital product is provided.
Payments are processed securely by third-party payment providers. We do not store full payment card details on our own servers.
5. Delivery of Digital Products
After successful payment, customers will normally receive access to their digital product immediately through the order confirmation page, email, customer account, or another download method provided by the website.
Customers are responsible for providing a valid email address when placing an order.
If you do not receive access to your purchase, please contact:
6. Immediate Supply of Digital Content
Digital products are intended to be supplied immediately after payment.
Where applicable consumer law provides a cancellation period, by requesting immediate access to the digital product before the end of that period, you expressly consent to the supply of the digital content beginning immediately.
Where permitted by applicable law, you also acknowledge that your right to cancel may be lost once the download or supply of the digital content begins.
This does not affect any statutory rights relating to faulty, defective, or misdescribed digital content.
7. Refunds
Because digital products can be accessed or downloaded immediately after purchase, refunds are generally not available once the download or supply of the digital content has begun, except where required by applicable law.
If a file is defective, corrupted, incomplete, inaccessible because of a technical problem on our side, or otherwise does not conform to the contract, please contact us.
We may provide a replacement file, restore download access, or provide another remedy as required by applicable consumer law.
Please see our separate Refund Policy for further information.
8. Licence to Use Digital Products
When you purchase an e-book or other digital product, you receive a personal, non-exclusive, non-transferable licence to use the product for your own personal use.
Unless expressly stated otherwise, you may not:
- resell or redistribute the digital product;
- upload it to file-sharing websites or public platforms;
- provide copies to other persons;
- reproduce substantial parts for commercial use;
- modify and sell the content as your own product;
- remove copyright or ownership notices.
All intellectual property rights remain with the copyright owner.
9. Copyright
All original text, photographs, illustrations, graphics, downloadable files, and other content made available through Garden Above the City are protected by applicable copyright and intellectual property laws.
Purchasing a digital product does not transfer ownership of copyright.
10. Educational Information
Our gardening publications are provided for general educational and informational purposes.
Gardening results depend on many factors, including climate, weather, plant variety, soil, container size, watering, location, exposure, and individual growing conditions.
We cannot guarantee that every plant, technique, or recommendation will produce identical results in every location.
11. Customer Responsibilities
You are responsible for:
- providing accurate information when placing an order;
- ensuring that your email address is correct;
- maintaining access to your email account;
- checking that your device supports the supplied file format;
- keeping your download files secure.
12. Website Availability
We aim to keep the website and download services available, but we cannot guarantee uninterrupted access at all times.
Temporary interruptions may occur because of maintenance, hosting problems, software updates, security issues, or circumstances beyond our reasonable control.
If a technical issue prevents access to a purchased product, please contact us and we will make reasonable efforts to restore access.
13. Limitation of Liability
Nothing in these Terms excludes or limits liability where it would be unlawful to do so.
To the extent permitted by law, Garden Above the City will not be responsible for indirect or consequential losses arising from the use of our digital products or website.
Nothing in these Terms affects statutory consumer rights that cannot legally be excluded or restricted.
14. Privacy
Personal information is handled in accordance with our Privacy Policy.
We may process personal data where necessary to process orders, provide downloads, prevent fraud, provide customer service, meet legal obligations, and operate the website.
15. Changes to These Terms
We may update these Terms & Conditions from time to time.
The version applicable to a purchase is the version published on the website at the time the order is placed.
16. Governing Law
These Terms are governed by the laws applicable to the seller in the United Kingdom, subject to any mandatory consumer protections that apply in the customer’s country of residence.
Nothing in these Terms removes any consumer rights that cannot legally be excluded.
17. Contact
For questions about an order, digital download, refund, or these Terms & Conditions, contact: